IT Outsourcing
BPO, Contact Centre, IT outsourcing

The Advantages of IT Outsourcing

IT OutsourcingIT outsourcing businesses help in reducing cost. Choosing IT outsourcing solutions from an Outsourcing Service provider can be useful for achieving high quality and flexibility. Selection of a suitable outsourcing model can provide cost advantages along with quality and flexibility. Outsourcing has developed from being the choice of huge enterprises to a business necessity. Because of this great demand for outsourcing providers the numbers of players are aplenty. It is therefore important to asses a number of outsourcing vendors before deciding on the choice of the correct outsourcing provider. Apart from track record, it is also important to verify if the IT outsourcing services provider is a worldwide IT outsourcing company.

Besides costs and quality, there is certainly another important benefit of IT outsourcing. By engaging an IT outsourcing service provider, the in-house resources can focus on core-business activities. In the same way it is also possible to offshore and also outsource, if the service provider is a Global IT outsourcing company. The cost advantages of offshore-outsourcing are also important. IT outsourcing also helps in information transfer. Therefore, it is important to pick a Global IT
outsourcing company with significant expertise in several geographies, verticals and technologies. IT outsourcing helps to save several huge amounts of money.

IT outsourcing is now a crucial business decision nowadays, with the focus on cost-cutting in a post-economic- crisis situation. The service offers flexibility to that a company can control to meet adjustments in resourcing necessity during a unstable economic period. IT outsourcing has become an integral part of many businesses. It is pre-dominant in the areas of staffing, consultation, research and as well as core and non-core IT functions. Thus IT outsourcing delivers the benefits of shared expertise. Staffing is a very important benefit of IT outsourcing. Many companies have very few in-house IT staff. By hiring contract employees, companies save largely on benefits and also do not have to face any legal obligations, in case they decide to right size,during economic downturns.

Traditional outsourcing models have drawn a blank, when it comes to quality and flexibility. Outsourcing has not achieved its complete objectives due to communication flaws created by geographical limitations. The efficiency and outputs are low in a traditional outsourcing model. The outsourced provider often finds it difficult to follow the process of in-house staff due to communication gaps, lack of proper Knowledge Transfer ( KT ) and this leads to severe quality issues.

Some of the latest developments in Outsourcing include Co-sourcing and Ethical Outsourcing. These models help to overcome the limitations in a traditional outsourcing mode of engagement. Co-sourcing mode of engagement overcomes this flaw, as in this model the vendor’s resources work at the premises of the companies. The company also retains business control, unlike a traditional outsourcing mode of engagement. In Ethical outsourcing mode of engagement, companies can engage the resources of the service provider, for non-core tasks and also enjoy a flexible resizing option, devoid of statutory obligations.

IT outsourcing is an important element in globalization. It is responsible for the creation of job opportunities, increasing trade and economic activities among nations. IT outsourcing is a multi-million dollar industry and the stakes are quite huge for all those directly or indirectly associated with it. Clearly if Quality and flexibility are important objectives then IT outsourcing through the ethical outsourcing and Co-sourcing model would be the right choice.

For more information about IT outsourcing companies visit is the ultimate reference guide for the BPO and outsourcing industries and it will become the most comprehensive resource for organisations looking to engage BPO and outsourcing providers. As well as providing a range of eBooks, articles and whitepapers explaining the various aspects of BPO, provides an online directory of providers segmented by category and location. is a vehicle for vendors and service providers to showcase their organisations and the outsourcing services they provide.


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